Sheraton Poznan Hotel

the hotel is very central. I was there for a sports event and the hotel was opposite the venue which was perfect. Room is very spacious and clean. Staff is also very professional and accomodating. Loved the fact that the gym was decently equipped with foam rollers, and other recovery tools as well as a pool/jacuzzi.

Our stay was amazing - it was my birthday but I did not add that into the reservation notes, but when the man at reception asked for my ID to confirm my name etc. he noticed that it was my birthday himself, he gave us a free voucher for a drink each in the hotel bar and for some free snacks! This was already so much more than we expected. When we got to the room, items were in the middle of being repaired by maintenance, and a few minutes after arriving into the room a handyman came in to finish repairing it. This was really no bother at all to us as the room was already so lovely. After he left, we got a phone call to the room from the workers at reception offering apologies for the room not being ready, and he said he would be at our door in 5 minutes to upgrade us for this inconvenience. He then took us to another room on the “club lounge” floor which was absolutely amazing and they truly went above and beyond for us, even on a one night stay! All of the staff were so friendly, and you could truly tell they were proud of what they do and the level of service they provide has been unmatched for both of us!

We recently enjoyed a 3 nights at the Sheraton in Poznań, and we are absolutely thrilled with our experience. Every aspect of our stay contributed to an incredibly satisfying getaway, from the warm welcome to the breakfast and the overall atmosphere. Right from the moment of our arrival, we were impressed by the warmth and hospitality of the Sheraton staff. The breakfast served in the morning was a true delight for our taste buds. Not only was it plentiful and included a variety of dishes, but it also featured typical Polish delicacies. Also, a great advantage of the Sheraton is its proximity to two exceptional restaurants. The first, with a gourmet menu, provided an opportunity to experience local Polish dishes at the highest level. The second, entirely vegan, offered unique flavors and creative combinations that left us delighted. All in all, the Sheraton in Poznań provided us with an incredible experience that we would gladly repeat. We can't recommend it enough!

The staff were very helpful and knowledgeable They went out of their way to help you They were flexible and tried to assist you with you requirements eg packed breakfast for early morning departure Assisted with directions